skip to Main Content
  • All
  • Nice

Working from Anywhere – Workforce Management for the Rapidly Changing Landscape of Today’s Workplace

Greetings from CCAM and NICE, Customer experience organizations have faced unprecedent change as a result of COVID-19. Relied upon for critical service and support for their customers, many organizations have transitioned their employees to work from home (WFH) in the…

Work from Anywhere: Why the future of contact centres is cloud-based

When COVID-19 meant businesses had to change the way they operated, most thought they were prepared with strong business continuity plans. Some were well-prepared and others found themselves scrambling to set up remote working capabilities to let employees work from…

Contact Centre Association of Malaysia (CCAM)

Share this on : - Malaysia Freelance Web Designer

© Copyright. All Rights Reserved.

Back To Top