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Webinar – Coronavirus! The Covid-19 & Contact Centre Industry “What You Should Know”

Greetings from CCAM!

The announcement by the World Health Organization (WHO) that the spread of COVID-19 disease has reached pandemic proportions impacts households, workplaces and communities all around the world.  CCAM is concerned on the spread of this disease and the public and occupational health risks it presents to our industry.

On Thursday, March 19, 2020 (6:00-7:00) the CCAM Community Pillar will present a special webinar entitled:


The Covid-19 Crisis & Contact Centre Industry


Register in advance for this webinar:

Moderated by Dr Alan Downe from Multimedia University, the webinar will feature a panel of leading medical and academic experts from public health, pharmacology and occupational safety.

Topics will include:

⭐ Understanding the Coronavirus
⭐ What Are The Risks
⭐ Facts & Myths About Prevention
⭐ What to Do If You Get Sick
⭐ Organizational Best Practices in Defeating the Virus – from Workplace Hygiene to Business Continuity
⭐ How to Know What to Believe — Choosing Accurate Sources of Information
⭐ Is This a Life-Changer? How Do We Cope?

Please mark the time and date on your Calendar.

After registering, you will receive a confirmation email containing information about joining the webinar.
The webinar will be available to all and is FREE of charge.  However, you must pre-register, after which you will receive a code to access the Web-based event online.

CCAM advises everyone to stay up-to-date and informed about the COVID-19 health crisis.  You are encouraged to track the latest news, statistics, prevention guidelines and even seek real-time text-chat advice at the Official Consult Doctor/DoctorOnCall platform available through the Malaysia Ministry of Health portal at []

#Stay Safe

Contact Centre Association of Malaysia (CCAM)

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