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National Contact Centre Conference (NCCC) 2020

CX strategies, Innovation and the Globalization impact have reshaped the Contact Centres in Malaysia. Additionally, AI & Bots are completely reimagining the realities of service delivery. These changes have elevated the contact centres into greater importance within the business strategies.…

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Customer Experience Summit 2019

CX Summit 2019 will be the biggest CX engagement in Asia Pacific; designed to provide thought-leadership, key business insights and business networking opportunities. This time, we are having a larger regional participation & collaboration, building on the successful Summits from…

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Zoom webinar invitation – Hear It From The Champions 2019

Hi there, You are invited to a Zoom webinar. When: Sep 12, 2019 06:00 PM Kuala Lumpur Topic: Hear It From The Champions 2019 Register in advance for this webinar: After registering, you will receive a confirmation email containing…

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CCAM Dance -Sing Revolution 2019

Greetings from CCAM! Do you think you can dance? Do you think you have the voice? Be part of The CCAM Dance-Sing Revolution! Yes!!! The CCAM talent competition is back! Show us your talent and be the top 3 finalists…

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National Contact Centre Conference (NCCC) 2019

NEXT IS NOW. The 9th National Contact Centre Conference (NCCC) 2019 on 18th July is shaping into a grand event. With the partnership with some of the leading solutions providers like Automation Anywhere and NICE along with the leading contact…

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Contact Centre Association of Malaysia (CCAM)

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