NEXT IS NOW. The 9th National Contact Centre Conference (NCCC) by the Contact Centre Association of Malaysia (CCAM) is scheduled for 18th July 2019. The industry members are coming together to appreciate the workings of the Experience agenda, the intricacies…

For Registration, please click below :  

To download, please click below : AGM Agenda 2019   Registration AGM 2019   Nomination Form of EXCO   Report & Financial Statements 2018

  To download the brochure, please click below: A Complaint Is A Gift Brochure

To download Post Awards Briefing, please click below :  

  To download registration form, please click below :-

  On Progress...

Designed to provide thought-leadership, key business insights and business networking opportunities.

Positively changing employee mindset when dealing customer complaints - from problems to gift.

Positively changing employee mindset when dealing customer complaints – from problems to gift.