Greetings from CCAM! We are celebrating you at The 20th National Awards and Gala Dinner that is around the corner. The theme for this year is “COLOURS OF MALAYSIA” Venue : Mandarin Oriental Kuala Lumpur Date : 19th October 2019…

CX Summit 2019 will be the biggest CX engagement in Asia Pacific; designed to provide thought-leadership, key business insights and business networking opportunities. This time, we are having a larger regional participation & collaboration, building on the successful Summits from…

Hi there, You are invited to a Zoom webinar. When: Sep 12, 2019 06:00 PM Kuala Lumpur Topic: Hear It From The Champions 2019 Register in advance for this webinar: https://zoom.us/webinar/register/WN_9pepzT0FQoeBn096WTlcYA After registering, you will receive a confirmation email containing…

Greetings from CCAM! Do you think you can dance? Do you think you have the voice? Be part of The CCAM Dance-Sing Revolution! Yes!!! The CCAM talent competition is back! Show us your talent and be the top 3 finalists…

NEXT IS NOW. The 9th National Contact Centre Conference (NCCC) 2019 on 18th July is shaping into a grand event. With the partnership with some of the leading solutions providers like Automation Anywhere and NICE along with the leading contact…

For Registration, please click below :  

To download, please click below : AGM Agenda 2019   Registration AGM 2019   Nomination Form of EXCO   Report & Financial Statements 2018

  To download the brochure, please click below: A Complaint Is A Gift Brochure

To download Post Awards Briefing, please click below :  

  To download registration form, please click below :-

  On Progress...

Designed to provide thought-leadership, key business insights and business networking opportunities.

Positively changing employee mindset when dealing customer complaints - from problems to gift.

Positively changing employee mindset when dealing customer complaints – from problems to gift.