Webinar 3: "Fuelling Your Future : How Working in a Contact Centre Can Propel Career Success" Event Overview.   Part One – Wednesday 15th January 2020 @6:00pm "Making the Most of It!  Tips & Techniques for Future Success" Early career experience…

For Register, please download the form and send to ccam_secretariat@ccam.com.my.

CX Summit 2019 will be the biggest CX engagement in Asia Pacific; designed to provide thought-leadership, key business insights and business networking opportunities. This time, we are having a larger regional participation & collaboration, building on the successful Summits from…

Greetings from CCAM! We are celebrating you at The 20th National Awards and Gala Dinner that is around the corner. The theme for this year is “COLOURS OF MALAYSIA” Venue : Mandarin Oriental Kuala Lumpur Date : 19th October 2019…

Hi there, You are invited to a Zoom webinar. When: Sep 12, 2019 06:00 PM Kuala Lumpur Topic: Hear It From The Champions 2019 Register in advance for this webinar: https://zoom.us/webinar/register/WN_9pepzT0FQoeBn096WTlcYA After registering, you will receive a confirmation email containing…

Greetings from CCAM! Do you think you can dance? Do you think you have the voice? Be part of The CCAM Dance-Sing Revolution! Yes!!! The CCAM talent competition is back! Show us your talent and be the top 3 finalists…

NEXT IS NOW. The 9th National Contact Centre Conference (NCCC) 2019 on 18th July is shaping into a grand event. With the partnership with some of the leading solutions providers like Automation Anywhere and NICE along with the leading contact…

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To download, please click below : AGM Agenda 2019   Registration AGM 2019   Nomination Form of EXCO   Report & Financial Statements 2018

  To download the brochure, please click below: A Complaint Is A Gift Brochure

To download Post Awards Briefing, please click below :  

  To download registration form, please click below :-

  On Progress...

Designed to provide thought-leadership, key business insights and business networking opportunities.

Positively changing employee mindset when dealing customer complaints - from problems to gift.

Positively changing employee mindset when dealing customer complaints – from problems to gift.