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Greetings from CCAM!

Bloomberg recently published an article written by Bruce Einhorn and Siegfrid Alegado on the trial and tribulations that has distrupted the normalcy of our industry, focusing on Philippines that is a Contact Cnetre hub no doubt. 

Have a read of this article and please do share your feedback on your experiences during this tremulous times via our email ccam_secretariat@ccam.com.my

Call Centers Discover WFH Doesn’t Work For Them

Contact Centre Association of Malaysia (CCAM)

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